Privacy Policy

Last updated: May 2026

Tyres N Hires ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Contact information: name, email address, phone number, and vehicle details when you request a quote or book a service.
• Communication data: records of correspondence when you contact us via phone, email, WhatsApp, or our website forms.
• Website usage data: anonymous analytics data including pages visited, time spent, and referring website (via cookies).

2. How We Use Your Information

We use your information solely to:

• Provide and manage our tyre fitting and roadside assistance services.
• Respond to your enquiries and quote requests.
• Send service-related communications (confirmations, updates).
• Improve our website and customer experience.
• Comply with legal obligations.

3. Legal Basis for Processing

We process your personal data under the following lawful bases:

• Consent: when you submit a form or contact us.
• Contractual necessity: to fulfil our service obligations.
• Legitimate interest: to improve our services and website.

4. Data Sharing

We do not sell, trade, or rent your personal information. We may share data with trusted third-party service providers who assist us in operating our website and business (e.g., email delivery services), provided they agree to keep your information confidential and compliant with UK data protection law.

5. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Enquiry data is typically retained for 12 months.

6. Your Rights

Under UK data protection law (UK GDPR and Data Protection Act 2018), you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal obligations).
• Object to or restrict processing of your data.
• Data portability.
• Withdraw consent at any time.

To exercise any of these rights, please contact us at [email protected].

7. Cookies

Our website uses minimal cookies for essential functionality only. We do not use tracking or advertising cookies. You can manage cookie preferences through your browser settings.

8. Third-Party Services

We use Email.js to handle form submissions. Your data is transmitted securely and stored in accordance with their privacy policy. We do not use any other third-party data processors.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

11. Contact

If you have any questions about this privacy policy or how we handle your data, please contact us:

Email: [email protected]
Phone: +441618182458
Address: 2 Rose Avenue, Worcester, WR4 9PY, United Kingdom